ONE YEAR LIMITED WARRANTY

ZOMM warrants to the original retail purchaser ("you") that the ZOMM wireless leash will be free from defects in materials and workmanship for a period of one (1) year from the date of your original purchase (the "Warranty Period"), subject to specific exclusions, identified below.

What Are The Limits Of ZOMM's Obligations And Liabilities under this Warranty?
EXCEPT FOR THE EXPRESS LIMITED WARRANTY ZOMM HAS PROVIDED ABOVE, YOU TAKE THE PRODUCT AND ANY ACCESSORIES "AS IS." ZOMM MAKES NO OTHER WARRANTY OR REPRESENTATION CONCERNING THE PRODUCT, AND EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, OF WHATEVER KIND OR NATURE, INCLUDING BUT NOT LIMITED TO ANY AND ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

If ZOMM cannot lawfully disclaim or exclude implied warranties under applicable law, then to the maximum extent possible the duration of such implied warranties shall expire on expiration of the warranty period.

If There Is A Breach Of The Limited Warranty Are There Limits On My Remedies?
THE "REPAIR, REPLACE, OR REFUND" REMEDIES SET OUT BELOW ARE YOUR EXCLUSIVE REMEDIES, AND ZOMM SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING:

  1. DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, AND SIMILAR DAMAGES,
  2. ANY LOSS OF ANTICIPATED PROFITS OR BENEFITS,
  3. DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY ZOMM, ITS AGENTS OR EMPLOYEES,
  4. DAMAGES ARISING FROM THE INABILITY OF THE ZOMM WIRELESS LEASH TO PLACE AN EMERGENCY PHONE CALL,
  5. DAMAGES ARISING FROM THE INABILITY OF THE ZOMM WIRELESS LEASH'S PANIC ALARM FEATURE TO PREVENT AN ASSAILANT FROM CAUSING HARM TO THE USER,
  6. DAMAGES ARISING FROM THE LOSS OR THEFT OF A BLUETOOTH DEVICE PAIRED TO THE ZOMM WIRELESS LEASH, OR
  7. ANY OTHER DAMAGE, INCLUDING DAMAGE RESULTING
    • FROM THE PURCHASE, USE, OR MISUSE OF THE PRODUCT,
    • FROM ANY INABILITY TO USE THE PRODUCT OR OTHER ASSOCIATED EQUIPMENT,
    • FROM LOSS OF DATA OR DATA CONFIDENTIALITY ASSOCIATED WITH THE PRODUCT, OR
    • FROM THE COST OF SUBSTITUTE EQUIPMENT.

Some States do not allow limitations on how long an implied warranty lasts, do not allow the exclusion or limitation of incidental or consequential damages, and/or do not allow other similar limitations on damages, so the above limitations or exclusions may not apply to you.

What Specifically Does this Warranty Include, and What Does it Exclude?
This limited warranty covers all materials and all workmanship embodied in the ZOMM wireless leash only. The limited warranty does not extend to any other items, and does not extend, for example, to:

  1. the belt clip,
  2. the keychain clip,
  3. the micro-USB cable,
  4. the micro-USB wall charger,
  5. the fitted charger bag (if included),
  6. data stored on the product that may be lost or corrupted, or
  7. cosmetic damage to the product, that does not affect the product's functionality (the "Excluded Items").

ZOMM will not provide warranty service for Excluded Items.
This Limited Warranty also does not apply to hardware or software products that do not bear the "ZOMM" brand, even if these non-ZOMM products are packaged or sold with the ZOMM wireless leash. Please review documentation for these non-ZOMM products, as they may be covered by their own, separate warranties.

Who Enjoys The ZOMM Wireless Leash Product Warranty?
ZOMM extends this warranty only to you, the original retail purchaser of the ZOMM wireless leash. If you transfer ownership of the product to someone else, the limitations set out above will continue to apply, but ZOMM will not provide warranty service to the product's new owner.

What Remedies Are Available: i.e., What Will ZOMM Do If The Product Presents A Defect?
If a defect arises and you submit a valid claim to ZOMM within the Warranty Period, then ZOMM, at its option, will either

  1. repair the ZOMM product at no charge, using new or refurbished replacement parts,
  2. exchange the ZOMM product with a product that is new (or that has been manufactured from new or serviceable used parts) and that is at least functionally equivalent to your original ZOMM product, or
  3. refund to you the purchase price of your ZOMM product.

Will This Warranty Apply To Replacement Parts?
If ZOMM repairs or replaces your product, ZOMM warrants the replacement products or parts against defects in materials and workmanship for that period of time ending on the expiration date of the Warranty Period on the original product. When ZOMM replaces a product or part, the replacement item becomes your property, while the replaced item becomes ZOMM's property. When a refund is given, your product becomes ZOMM's property.

What Steps Should be Taken To Obtain Warranty Service?
If, after following the instructions in the user's manual you are certain that the Product is defective, please take the following steps:

  1. Contact the retailer where you purchased the Product.
  2. Pack the Product carefully (preferably in its original packaging).
  3. Include in the packaging all parts, accessories, manuals, and other materials originally packaged with the Product.
  4. Include in the packaging a copy of the original sales receipt or other evidence of the date of original purchase.
  5. Include in the packaging a note (i) that describes the defect that has caused you to return the product, and (ii) that includes a day-time phone number where you can be reached.
  6. Return the packaged Product to the retailer where you purchased the Product.
  7. If you send the packaged product through a postal carrier, at your option, either insure the shipment, or accept the risk if the product is lost or damaged in shipment.

Will Warranty Service Cost Me Anything?
If you choose to ship the Product, you will be responsible for the incidental costs of shipping for warranty service and, if you choose to insure the shipment, of insurance. ZOMM will return-ship to you products that have been repaired or replaced under warranty, and will pay shipping charges if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, ZOMM will ship the product to you freight collect. ZOMM assumes no risk for damage to or loss of the product in transit.

If ZOMM Determines that a Problem Is Not Covered under Warranty Service, What Will Happen?
If ZOMM determines that the problem you have identified is not covered under this Limited Warranty, ZOMM will notify you, and inform you of service alternatives that are available to you on a fee basis. You will then have the option of:

  1. obtaining a return of the product (with associated shipping costs charged to you), or
  2. engaging us to perform service on a fee basis.

See http://zomm.com/legal/sales-policies for details.

Will ZOMM Extend The Warranty Period While My ZOMM Wireless Leash Is Undergoing Warranty Service?
The Warranty Period is not extended during the period of warranty service.

What about Data Stored on My ZOMM Wireless Leash?
ZOMM is not responsible for lost or corrupted data. Before you replace parts or return your ZOMM product for warranty service, make sure to retain a copy of any data stored on the device. You should also remove any confidential or sensitive information stored on the product. This Limited Warranty does not cover the recovery, safeguarding, or reinstallation of programs, data, ringtones, audio recordings, or other information you may store on your ZOMM product.

If the Product is Damaged through Misuse, Will the Warranty Still Apply?ZOMM's Limited Warranty does not apply to damage that is caused:

  1. by accident, abuse, misuse, or misapplication of the product;
  2. by product installation or programming that does not comply with instructions provided in the owner's manual;
  3. by service performed by anyone other than an authorized ZOMM service center (acting in the course of fulfilling obligations under this Limited Warranty);
  4. by use in conjunction with equipment, parts, conversion kits, subassemblies, or systems not manufactured by, or not approved in writing by ZOMM; or
  5. where the ZOMM Wireless Leash's warranty/quality stickers, product serial numbers, identification plates, or electronic serial numbers have been removed, altered or rendered illegible.

Does this Warranty Apply Outside the United States?
This warranty is void outside the United States of America and Puerto Rico.

Effect of Warranty.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Retailer Programs.
The retail outlet where you purchased your ZOMM Wireless Leash may offer programs designed to supplement, enhance, or act as an alternative to the protections that you, the original retail purchaser, hold under this Limited Warranty (collectively, "Retailer Programs"). You are free to participate in Retailer Programs, at your discretion. Where this Limited Warranty applies, you will be entitled to benefits

  1. from the retailer offering the applicable Retailer Program and
  2. from ZOMM under this Limited Warranty.

Unless ZOMM expressly informs you otherwise, ZOMM does not sponsor, and is not in any way responsible for, Retailer Programs.

No Modifications.
No ZOMM reseller, agent, or employee is authorized to make any modification, extension, or addition to this Limited Warranty. If you receive retailer advertising, statements, or other information that conflicts with this Limited Warranty, whether oral or written, you should not rely on such statements.

Connection between Product Pricing and Limited Warranty.
This Limited Warranty allocates risk of product failure between ZOMM and you, and ZOMM's pricing of the ZOMM product reflects this allocation of risk and the limitations of liability contained in this Limited Warranty.

Effect of Headings.
ZOMM has provided bolded headings in the provisions of this Limited Warranty for convenience only, and these headings shall have no legal effect.

Pre-Orders
Thank you for your interest. At this time, Pre-Orders are currently only available in the US.